SRAM Red Braze-On Steel Front Derailleur

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Price: $104.90 $102.82   

Product Feature

• Steel cage
• Compatible with standard or compact double chainrings

Product Description

SRAM’s Red front derailleur takes precision shifting to its limits, offering the smoothest up- and downshifting. Bolstered by an extra durable steel cage, shifting and trimming are fast, easy, and smooth as silk across the entire range for both traditional and compact ring sets.

SRAM Red Braze-On Steel Front Derailleur Review

These steel cage versions aren't easy to find and I was very happy to locate them on Amazon for only $40!

Unfortunately, what I received was a 2011 titanium cage version- not happy! I already own the Ti version and didn't want another. Tried to contact the seller, Speedgoat, via phone multiple times, never made contact, left one clear message, but they never returned my call. I then contacted them via email and received an evening response from the sales manager requesting specifics. I provided the requested info and a day later received a response with usual 'sorry for the mix-up, we no longer have the steel version, and you'll have to file a return claim thru Amazon.' I filed a claim immediately, but have not heard anything back regarding return authorization approval. I also responded to the manager's email asking why, now that they know that they aren't in-stock, haven't they removed them from Amazon? Are they intentionally selling the lesser performing Ti version in hopes that people either won't know the difference or will just be thrilled to be receiving it at such a great price???

The one star rating does NOT apply to the product! I never received to rate its actual performance. The one star rating is to WARN POTIENTIAL CUSTOMERS that this item is NOT IN-STOCK (confirmed by the seller) and that they will receive the lesser performing Ti version.

I hope that my time/effort here saves someone the unnecessary drama from a company I used to view as a reputable seller.

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